Hexagon Computers Hexagon Computers

Remote IT Support

Over the last twelve years Hexagon computers have used their experience to deliver world class Remote IT Support services, utilising industry leading products to deliver fast efficient value to our customers and driving down the time to resolve customer  issues. This brings huge benefits to your business:-

  • Saves you time - the problem can often be dealt with instantly reducing system down time and losses of business productivity
  • Saves you money - no need for us to travel so we operate more efficiently

Hexagon use the Log me in remote support solution to support, access and manage Windows PCs, Macs, and smart phones, including BlackBerry devices. 

Our IT Support
Charter
  • We’ll be available and reliable consistently
  • Your calls will be answered within three rings
  • Your business needs, constraints and people will always be considered first
  • We’ll have extensive knowledge of the software you use
  • Any problems you face will be resolved with minimal disruption
  • You’ll receive regular updates on resolution times, and you’ll be kept informed of potential problem areas and solutions to meet them
  • We will always be friendly, helpful and jargon-free no matter how small or complicated the issue