Hexagon IT have invested in some of the best monitoring and management
software available. Our systems are used by 2000 support companies
looking after over 150,000 customers worldwide.Our monitoring and
management software allows us to support customers PCs and servers.
Ensuring patches are applied, logs and files are cleaned and tuned this
is all done remotely. The system also alerts via e-mail any problems or
issues.
Benefits
-
Fixed rate
system monitoring/support
-
Rapid response
and alerting
-
Better
performing servers and PCs
-
Access to
trained professionals when required
The Hexagon IT
PAYG Ad-Hoc support
is charged at a fixed half hourly rate. Whether on-site or remote you
call us and we will help it’s that simple (we do not even charge journey
time).
This service
provides a great alternative for businesses that are conscious of cost,
have support still on holiday or they have intermittent requirements for
support.
You get the same
technicians, support and response you would only expect to receive in
full contract support.
Benefits
