PC Desktop Support

Hexagon is the leading quality pro-active IT Desktop support partner with a business focus.

Being a technology specialist although important, doesn’t make a successful support company. The key is to understand where the IT fits in the business and also the impact on the business when things go wrong.

Hexagon strives to become an extension to your IT Department, managing issues and working with your staff to ensure continuity of service. We are used to working with companies with limited IT resource on site, taking ownership of issues and using our experience to develop and manage procedures that support the way your company works. 

• We will understand your key business issues so that we react in the right way for you when support calls are logged.

• You will have remote and on-site support from our experienced team of engineers who are Microsoft Certified.

• You will be able to utilise the Hexagon Service Desk, Monday to Friday 08:30 – 18:00.

• Hexagon Computers resolve over 90% of customer PC Support issues within 30 minutes of calling, by use of our secure remote control software.

Support for users and PCs is optional and available with or without hardware repair for pc’s and laptops.

• Full access to the helpdesk.
• Correction of software problems.
• User assistance and on-site support
• Hardware support is provided if selected.